# Accessing Flowboard Seems to Freeze OpenEMR

**URL:** <https://community.open-emr.org/t/accessing-flowboard-seems-to-freeze-openemr/11780>\
**Category:** Support\
**Created:** [March 22, 2019, 5:22pm UTC](https://community.open-emr.org/t/accessing-flowboard-seems-to-freeze-openemr/11780 "2019-03-22T17:22:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![hcrossen](https://community.open-emr.org/letter_avatar_proxy/v4/letter/h/e56c9b/32.png) [@hcrossen](https://community.open-emr.org/u/hcrossen)\
**Post date:** [March 22, 2019, 5:22pm UTC](https://community.open-emr.org/t/accessing-flowboard-seems-to-freeze-openemr/11780/1 "2019-03-22T17:22:18Z")

</div>

Hello:  
Just today whenever my practice tries to access the Flowboard it will not load past creating a blank New tab and appears to freeze the entire function of the EMR. I cannot return function unless I entirely close the browser window and reload OpenEMR.

I’m using OpenEMR Version Number: v5.0.1 (3) AWS Instanced Standard Edition

I’m using: Chrome on a Windows PC and on a Chromebox mini PC. I replicated the error on multiple machines and in IE as well.

EDIT: I should note that I was able to access and print the Flowboard once (on a Windows PC in Chrome) after my employees tried and failed on a Chrome PC. I was able to access it a second time to view, but could not print nor change the days. After that time I could not access it all and the freezing of the entire EMR was evident.

EDIT2: Some processes a colleague of mine noticed when he tried to access Flowboard (he was successful but there was a serious lag):

 ![image](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/2X/2/2277085884cf7eedc417be3401ecaea0847c279b.png)

 ![image](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/2X/c/c28d725422e80523ec06b172a76f62688ad6d2cf.png)

 ![image](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/2X/c/cb12bb9de8142b1170b825a59cfd0984191aae6f.png)

Seems to also happen when I try to access the Patient/Clients tab (both).  
.  
**Logs**

 ![image](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/2X/0/0231e60eba1dc89e7708e161b73a8ee9df58186f.png)  
 ![image](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/2X/e/e59934127e82d72aa95e1020fc5f96822b9f19d0.png)  
 ![image](https://discourse-uploads-openemr.s3.dualstack.us-east-1.amazonaws.com/original/2X/5/5c9da4d63da45a84d38a94c811686c9457aa1cd9.png)